It will be an additional feature for your website, never causing discomfort to users.
This tool will help you to detect issues, to improve your customers web browsing experience and to increase web profitability. Specifically, you could answer predefined questions with a simple text and also redirecting customers to a website where their problem could be resolved.
In addition, you could configure it for content searching in your products or services database, making MyHelpAssistto autamitacally redirect your customer to a product detail page. Finally, if MyHelpAssistcannot find the answer to the question, the customer could open a direct chat with a company employee (to a smartphone or desktop application) who will be able to answer the question instantly, as long as the question is asked along the chat schedule configured in management panel.
Think about the attention that we receive when we go shopping in traditional shops. There is always someone who advises us. In Internet we are alone, so if we have any doubts, nobody would respond our questions or information need.
With MyHelpAssist doubts are translated to sales for companies, and offering this service you will get to be different and better than competitors.
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